A Bad Day at Baobab Cafe (Wellington)

STORY BY CAITLIN FROM THEBABYBUMP

A dear friend of mine sent me an email the other day ranting and raving over the treatment Jessica, a buddy of hers got when lunching in Baobab Cafe a week or so ago. Having read it and growing understandably more grizzly with each sentence, I got in touch with Jessica to get the full story and here it is, straight from the horses (I use the word horse figuratively, of course) mouth:

I went into Baobab last Friday morning with my 7 month old daughter Ava to meet two friends from my Mothers Network Group and their daughters aged 4.5 months and 8 months. We grabbed a table and moved our buggies out of the way so they weren't blocking any of the other tables or the aisles. The owner immediately came up and said that as the cafe was small our buggies were rather a pain and could we move them outside. All three of us were using them at the time so clearly we couldn't and moved them well out of the way instead.

My daughter Ava started having a little cry so I picked her up, gave her a cuddle and put her dummy in. She cried for about 2 minutes and the owner came over again and the resulting conversation went something like this (not word for word of course, but you get the gist) ....

Owner: You're really going to have to leave. Your baby has been crying for ages and people are leaving because of you. Everyone is staring at you. If your baby is crying you need to take her out of the cafe. You can take her for a walk and come back if you want but you can't stay here, you're annoying the other patrons.

Me: We'll leave, but we won't be coming back... ever!

Owner: I have a baby too you know, but you can't just let them cry in a cafe. It's very irresponsible and it's causing the other people to leave. You need to take the baby away now.

Me: OK that's fine, you can stop now. You've said more than enough and we're leaving.

Owner: Irresponsible blah blah blah, annoying other patrons blah blah blah.

And so we left. On the way out I apologised to the two tables next to us for disturbing them and both said they hadn't been disturbed in the slightest! I was really upset and was in tears by the time we got outside, it was sad because I used to go there all the time and know the staff well who are all really lovely - they always said hello to Ava and she always had a smile for them! Good food, good coffee, good staff. Shame about the owner....

Needless to say, I most definitely won't be blessing them with my patronage. I understand the buggy thing, or would if they were blocking the way of passing waiters. I also understand the crying thing, but not when bubs has been crying for all of two minutes and it's not bothering the other patrons. 

Does this mean that when the woman at the table next to me is shrieking with laughter to the point my ears are bleeding I can complain and you'll ask her to leave? Or when the straggly haired hippies sitting outside puffing away on their fags are blowing their smoke through the doors and windows right into my face I can have a whinge and you'll ask them to get out? I think you'll find the answer is no.


Even if I asked, they wouldn't be shown the door. So why then, when no one even complains about an innocent crying baby is this Mama asked to leave? Unfair, I say, and unjust.


The worst thing is, Jessica (offended mother) left a wee note of displeasure on Baobab's Facebook page which was promptly deleted. Ashamed, much?


EDITOR'S NOTE: Miss Cait did a follow-up story on Baobab HERE in response to the feedback about this initial story. Good on you Miss Cait. And can we please use/leave a NAME when we give our opinion in future, rather than being ANONYMOUS. Thanks!


Baobab Cafe
152 Riddiford Street,
Newtown, Wellington
Website